Yes, a fee may be charged depending on the payment system. Payments through online banking or cashless payments are made without a fee.

Payments made by any method are credited within one minute, except for wire transfers.

Check if the payment has been charged from your card. If it has been deducted, please contact our support, and we will manually verify the operation and credit it. If it hasn't been deducted, please try to make the payment again.

Try to pay by card through another payment provider, such as Paymaster or Interkassa.

Yes, you can pay through an aggregator. When paying with cryptocurrency, we also ask that you top up your balance by 1 RUB using any other method. If you refuse, we reserve the right to suspend the provision of service.